I ordered a boot that was said to be "leather" upon receiving the item it said and look like "all manmade items". I was highly disappointed. I contacted customer support and got a robot answer twice. It wasn't there fault the make of the boot was advertising the boot quailty wrong however I did not want a credit back, I want my $ back for mis-advertised item. Unfortunately I will probably have to put in a dispute with my credit card issuer.
Hi D.
I'm very sorry that the item you received wasn't as advertised. We'd be happy to assist you to resolve the issue. Please reach out to us at support@ideeli.com with your order number and member id.
Hope to hear from you soon!
Best,
Jason Faria
Sr. Manager Customer Service