I didn't know that returns had to be within 5 days. Ordered 3 dresses, used 1, and now we're stuck with the other 2 because it took us longer than 5 days to decide. This made the 1 dress cost 3 times as much! DO NOT BUY FROM PROMGIRL!
Due to the seasonal nature of the products on our site, we do ask that customers contact us within 5 business days of receiving their order to request a return authorization number. You can see our full policy located on our "Returns" page and in the terms and conditions agreed to at the time of the order. Please contact us at our US toll free number 1-888-The-Prom (1-888-843-7766) or international at 302-279-1052, by email, or chat if there is anything we can assist you with!
D Has Earned 1 Vote
D C.'s review of PromGirl earned a Very Helpful vote
Due to the seasonal nature of the products on our site, we do ask that customers contact us within 5 business days of receiving their order to request a return authorization number. You can see our full policy located on our "Returns" page and in the terms and conditions agreed to at the time of the order. Please contact us at our US toll free number 1-888-The-Prom (1-888-843-7766) or international at 302-279-1052, by email, or chat if there is anything we can assist you with!