Daynia S.

I have never been so upset with a service in my life, and trust me, everyone I know will hear about it. I recently bought tickets for myself and my boyfriend for an Anaheim ducks vs. blackhawks playoff game on May 25th. These were a surprise present for my boyfriend before he deploys to Iraq for 6 months. I paid over $400 for these tickets. So imagine my surprise when I get an email this morning telling me the tickets that I have already paid for are unavailable. I had bought them through SeatGeek.com and it opened straight to the page where I pay.

It is very interesting how on seatgeek there was no information that says there is a high probability that working with UberSeat will result in you getting completely screwed over. This is a play off game. Are my tickets still available for the same price or in the same section? Of course not! I called UberSeat arsing them what could be done, if they could help me locate tickets that have a guarantee, why their entire business model is flawed, and, at the end when they offered me no help, why they were so incredibly useless. They offered me no solution, no help, and basically told me I needed to get over it.

Warning to everyone using their site. I have never been so blind sided or had such awful and useless customer service in my whole life. I am actually going to enjoy writing these reviews on every website I can find because I never want this to happen to anyone else and it may just make me feel a little better for completely ruining a surprise gift before my boyfriend deploys.