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I ordered extra large items as a precaution and to put a jumper under the jacket. The items were all tiny with loose threads & no labels. Even the boots size 41 were 3 inches smaller than normal size 41. I tried to email & return the goods but the email got a response of take a photo with a ruler. I did this but the email wouldnt go. I asked for an alternative email address & still it couldnt send. I had no order number as it went through without one. This too caused problems. My advice would be DONT USE THIS COMPANY! Not happy!
Dawn W.'s review of DressLily earned 7 Very Helpful votes
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Prices are great. But don't expect too much in timeliness and quality. I ordered December 6th....
Dear Dawn,
Thank you for your recent comment.
We apologize for the inconvenience that you have mentioned.
We need the picture to confirm the issue, can you try to change another browser to send the picture to us?
Ware willing to help you to figure out the best solution.
Hope to receive from you.
Best Regards
Dresslily Customer Service