Dawn T.'s Profile

ra r. Glad you like it. I go to losangelesadult.com most days just to check out the new escorts and find out about sexy parties in LA.
They have a twitter feed too

Sindi S. Since when is it NOT a scam when a "business" takes your money and you get nothing in return. I tried it and never heard from them again to confirm or thank me. WHen they rob you then it is a scam. Fooled once but never again. I will file complaint with the BBB.

H B. I have called four times to use the coupon I bought with no return phone calls, it sounded too good to be true and obviously it was... I sent a complaint to Support of Groupon, but all they could do was contact the Cleaning Service in San Diego and ask them to respond to me. I guess my next call will be to my credit card company! My daughter and I both bought the cleaning service coupon, and obviously is is worthless! Buyer Beware of Americare Cleaning Services....

H B. I spoke too soon, after complaining about getting no phone response..from the cleaning service coupon, Groupon refunded my $$ back to my credit card, and on the same day the company called to schedule my cleaning and to apologize for the overwhelming response they got that had put them behind. They wanted to schedule my cleaning and I told them, unfortunately the Groupon people had canceled my coupon, they said to not worry, they would honor the price, and to just pay by check... I was totally impressed! I am sorry that I did not give them a little bit more time..... I take back what I said! One of my friends in Tucson emailed me over this totally shocked as she uses Groupon Coupons all the time and finds them fantastic... Here is her response:
i love groupon1 i ahve bought sooo many u would not believe it and I have had no problem!! it is fabulous! i went to the best dentis i have ever been to here and had xrays, cleaning, exam for $69 and it was a $359 deal! Also went to a chiro practire who took spine xrays did and adjustment and had 2 consults for $59 which would have been $300 . I bought one for $50 for coronados primeveras rest which entitles us to $100 worth of food and $#*!tails. also one to Bice's downtownSD which is our favorite spots for $29 and it is for $65 for food and beverage. I could go on and on! Hey i just bought one 2 days ago for the miraval spa here for $150 whic is for an hour massage, gourmet lunch, aalll the classes(yoga) and sitting by they fab pool with $#*!tails. a whole day of fun!! a $ 350 deal1 they sold onlt 800 of thoses and they sold out in hours!!! anyway maybe you have not herd back cause they are swamped... i would continue calling... or you can always go to the groupon account and fill a complaint. they do not want un happy people so they would look into it for you!!

Karen B. I regret not researching Groupon better before trying to purchase a groupon. I don't know whether the delay is due to them being busy, or what, but I am sitting without even a receipt to confirm a purchase. Hopefully I'll either get a receipt or my $$$ back, but as it is I consider it a painful lesson learned.

Jeffrey G. Have you guys heard of the new Groupon like site?

It's the same thing as Groupon except when someone signs up through your referral link, if they or anyone they sign up ever buys a coupon from this site (which you get in a daily e-mail), you earn 5% of the coupon purchase price!

Also, if you sign up a business and they ever offer a coupon, you get 2% of all of their sales on the coupon! (plus the normal 5%)

The site is launching in March 2011. Check it out:

http://newgroupon.thecustomeradvantage.com

Sara-Jayne A. Sorry, but Groupon are TERRIBLE. I recently had cause to complain to them and have heard nothing back. Before I summarise my complaints, I would like to add that a hairdresser friend told me that she has been approached by Groupon on numerous occassions and asked to overflate her real price dramatically, whereby they can reel in customers thinking they are getting a bargain!

Here are my wonderful experiences so far:-

1. Worst meal I have ever experienced in my life at a supposedly 'upmarket restaurant'.

2. Teeth Bleaching for £200. "Massive saving of £800" - went in there, was given a whole expensive list of cosmetic dentistry that I "need". Found out since that £200 is the standard price for the teeth bleaching at a dentist around the corner.

3. Let me cut and past what I have already written about this experience so far:-

"I have wanted for some time to try a little Botox on for size, and all attempts from others to turn me off the idea might as well have been made during my deaf period when I had to have my ears syringed. So today, intrepid explorer I am, found me pounding the pavement and into an office on Harley Street - dismal territory, may I never find myself on her shores again.

The waiting room was choc-a-bloc so the forms had to be filled in standing up. Looking around it was quite shocking to me to see many women in their early to late twenties who were already flawless to the eye, plus women older than myself whom I would be more than happy to look like and lay off the procedures. The only person I didn’t think looked good was a woman with a clipboard, herding the cattle, who had a face like Pete Burns.

I felt very uncomfortable in there and it just didn’t feel right. So much so it took me twenty minutes to pluck up the courage to “nip outside to make a phone call” and never look back. I did not want any of the jokers who ran that joint doing anything to my face. That had to be one of the most depressing experiences of my life.

Though I would like maybe to try again at a future time, somewhere a lot more professional, for now I think I would have far better results with more sleep, a better diet, a more positive attitude and less frowning."

Yep folks - stay away from Groupon.

mary c. I am currently trying to get a refund for a coupon that I purchased for a salon that would not honor it. The exact location of this salon was advertised on the Groupon site.

kelley y. Yep. Groupons give the businesses the excuses "Groupon REQUIRED me to do that." and "You'll have to take your problem to Groupon - they handle all that" when they won't honor their coupons.

kelley y. To follow up on my experience, I put in a comment about a business not providing ALL the services listed. I did this using the Groupon form.

Groupon contacted me in less than a day, and offered me an immediate FULL refund even though I was only requesting a partial refund. The also apologized profusely for the customer service I got from the business.

So I was very comfortable buying another Groupon today.

You really can't fault Groupon when a business turns out to just be crappy (like a restaurant with bad food). You gotta look up outside reviews on thr business before deciding if the Groupon is worth it.

I give Groupon a thumbs up for communication and immediately fixing problems with unreliable businesses. Groupon DOES listen.

If you don't get an immediate reply on a complaint, it is probably going to your spam folder (especially if you have Yahoo or Comcast - their spam filters are extra fussy from my experience).

jessica h. I have always had great experiences with Groupon. I've purchased several Groupons and have had no trouble using them or being charged more than I should. Also, I'd add that I choose to purchase groupons that aren't too risky (bars, bowling, framed art, cafes etc.). I'd never purchase a groupon for dental services or BOTOX because I think someone looking to have such personal/technical services done first might want to research what they're getting themselves into.

jodi p. I LOVE GROUPON and have used many of the deals. Love that it is in my area and I've never had a problem with a business accepting the groupon discount. Always watch the fine print but that should be common sense. (Common sense...not so common...) THANKS GROUPON.

annepom L. I do not love Groupon and I spent lots of energy trying to contact O Spa until I finally gave up and asked for a refund.

Please watch this video before you buy any voucher:
http://www.bbc.co.uk/blogs/watchdog/2011/04/groupon_deals.html

Lucy I. I bought a voucher for remix cut and colour last week - for a brazilian blow-dry and have tried to get through to the salon every day since then but have only been able to get hold of a dubious sounding voice-mail for a mobile. I have emailed Groupon to complain and ask for a refund because this is clearly not the service I bought but they are yet to respond. Has anyone else had this experience with Remix Cut and Colour in Hamspted?

Sophie M. I purchased a voucher with Groupon for a live blood test at the Harley Clinic in April 2011. After several attempts at contacting the clinic they eventually telephoned me two months later to offer me an appointment. They offered me an appointment at 5.30pm on the very last day that the voucher was valid. When I said that was inconvenient they said that if I upgraded my package for an extra £150 they would be able to fit me in sooner. Without upgrading I could take or leave that appointment. They made it very clear that they had sold more vouchers that they could ever offer appointments, and were focused on booking those people who would be paying for additional services from them.

I called Groupon to notify them that this offer is clearly being used by the Harley Clinic as a scam to entice customers in before putting pressure on them to spend significantly more on additional services. I explained to the customer services manager Kabir that I felt Groupon owed me an apology (after all they have had my money for the last two months) and that this wasn't the kind of customer service I expected from such a large organisation. He was curt, unhelpful and clearly just wanted to palm me off by offering a refund. For a company that relies on word-of-mouth and is expanding so rapidly, treating customers with such discourtesy is naive.

Angela M. I fully agree with your review. Caveat emptor, as always. We had a local deal that looked great but I didn't buy in because it was for organic meat and my comment to a friend was "with thousands of people buying, good luck finding live animals anywhere within a 30 mile radius for months!" It's no *different* than shopping in a store: plenty of retailers rip-off distributors, undercut manufacturers who undercut their employees (aka "sweat shops") and charge exorbitant shelf-stock fees. Capitalism is greedy and always after a deal. But, shop smart, know when a business is going to be legitimately willing to honour a deal and deal sites like Groupon are okay. I have personally shopped very carefully, bought multiple vouchers and never, ever had an issue.

sara w. Actually, Groupon really does stand behind their guarantee. Ive purchased several deals from them and recently had to request a refund for one I purchsed 5 months ago because the place moved locations making it inconvienent for me. I was issued a refund that same day, no questions asked. Awesome deals & Awesome customer service!!

Giulia Z. Interesting to hear that. My experience is totally opposite as I bought a deal and the shop was unable to book me in for lack of availability. I've since tried twice to email Groupon for a refund and received no reply. I've then call their customer service line and they hang up on me. 20 days after I've still not received an apology and my refund. FRAUD!

Jean B. I'm a little concerned as I have just purchased (or hoped to) an item costing £239 and the company are saying my voucher isn't valid. I have rang Groupon and not getting any reply, have emailed a couple of times and had an automated reply but hasn't been followed up with a call or reply. As Giulia says "FRAUD".

mary c. It takes a while to reach them by phone but keep trying. You really have to put the phone on speaker and wait it out while you do your thing. They have grown too fast and don't have the staff to accommodate the customer service issues. I had a bad experience and do not use Groupon any more but they did give me a full refund when I finally got through to them.

Jean B. I've been trying all afternoon and still no joy. If I have no luck by Monday I shall take it further...working in a solicitors does have its benefits!!

mary c. Here is the deal with Groupon. You have to read all of the fine print and CONTACT THE VENDOR BEFORE YOU BUY!!!. Not all of the vendors will honor the coupon!. I did not have a good experience, ( specific hair salon advertised would not honor the coupon), and I won't use Groupon deals anymore. They are very difficult to reach by phone, although it is the best way to reach them (you have to call, set the phone on speaker and wait it out...maybe more than once), BUT, they will give a full refund. Definitely don't wait to contact them and keep a record of all failed attempts. You eventually will get a refund if you don't give up out of frustration. It's a live and learn thing. Buyer beware!!!

Jean B. Thanks Mary, I will definitely not give up on this one. Wait and see!

Jean B. update....eventually spoke to someone in groupon they confirm that they have validated my voucher and I should be able to activate it within 72 hours and order my goods, we shall see!

John T. I bought a bunch of groupon stuffs/coupons. At first, everything came out perfect, I could re-deem all my coupons. I started trusting Groupon and bought more and more coupons from not only deal in my city but also in other cities. One beautiful morning, I logged to Groupon, they don’t let me access into that. I called my credit cards to cancel the recently transactions but the old ones I couldn’t get my money back. I know for sure that I still have a ton of coupons got robbed my Groupon.
Buyers should be aware of GROUPON. I never trust them again.

Lor G. I had great experiences UNTIL I bought a weekend getaway. The hotel resort was not able to book any accommodations and the voucher expired. After contacting Groupon for a credit for the full amount ... as it was not our fault ... they have told us that they can only give a partial refund because all deals are subject to availability. So the $$$ I spent for this weekend getaway has gone straight into their pocket. Now that is a scam!!!! Hundreds of dollars gone! Never again. And they don't give a damn about customer service or retention!

Dianez S. The restaurant honored my groupon, but groupon did not. I redeemed the groupon and the appointed time for a restaurant. The server tried to redeem the groupon from my phone, but it said it was already redeemed! It was $20 for $40. So, if it was already redeemed, I should just get the $40, right? WRONG! All I got was the purchase price back. It wasn't the restaurant's fault because they spent 15 mins at the table trying to redeem it. It was the faulty app groupon made that redeemed coupon 20 mins before I got to the restaurant. Groupon is all fun and savings before they mess up. Don't even try to deal with their customer service. If you spent hundreds on a groupon (like a Groupon Getaway), just go straight to you state's consumer protection agency.