Order a perfume from this site and when I receive it the bottle was broken and next to nothing in the bottle. I contacted the company with photos of the item I received and they refuse to refund or replace the product.
This is the worst site ive come across, they never want to refund or replace items not received, all they do is keep sending asking for order number and when you send it to them they send you back requesting the same thing over and over..
Great service every time!
Great service
Dear Dawn,
We appreciate your positive review about us and are very happy that you're satisfied with our products and service. Thank you for your support!
Best regards,
LightInTheBox
Never can get on this site its always says error
I order dresses all now nothing. Whats going on?
Dear DAWN,
Thank you for recent comments.
I want to extend my sincere apologies for the problems you have experienced.
I have followed up your case and our team has solved it for you in the ticket. Can you please send us your reply?
Thank you very much for your understanding.
Yours sincerely,
Rosegal.com Customer Service
Dawn S.'s review of LightInTheBox earned 4 Very Helpful votes
Dawn S.'s review of Pottery Barn Kids earned a Very Helpful vote
Dawn S.'s review of Sammy Dress earned 2 Very Helpful votes
Dawn S.'s review of Target earned a Very Helpful vote
Dawn S.'s review of Perfume Empire earned 2 Very Helpful votes
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Empty.
They say free returns for what ever reason, but don't want to provide that, even if products is...
This is not a good product, it does not smell good Apart from the fact that the box is not...
Dear DAWN,
Thank you for notifying us of your complaint.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
As for the issue you have raised.
Would you minding sending us your order number so that we can resolve the issue ASAP?
Thank you very much for your understanding.
Sammydress Customer Service
http://www.sammydress.com/