dawn M.

I have completed two purchases and sent in 3 clean-out bags. I am happy with the purchases I have made, and the return policy is fair. Just know you have to pay return shipping. I had acceptable results with two of my clean-out bags. The highest bag yeilded $70. But the last bag i sent in did not payout as i had anticipated ($37). Out of 15 items only 5 were accepted. I had sent in a black wool Brooks Brothers blazer, A Grey wool, Ann Taylor loft brown/blue window plaid wool blazer, A Charter Club Ikat blazer, Gap printed button dress shirt, Brooks Brothers blazer, Armani blazer (retail $1200)and a NWT ($100 retail) silk taffeta blackwatch plaid holiday skirt from Talbots. None of those items were accepted, among others. I work in retail and know that having a "third piece" ie. Blazer, jacket, sweater... completes an outfit. Especially in fall/winter.To my own fault i did not opt for return assurance ($13). I had written the company and their response (10 days later)was that they have a "Surplus" of items and they update the "Acceptable" items page 30 days in advance... but it takes 3 weeks to ship, accept and process a bag. I am most upset about the Armani blazer, a similar one is currently listed as a consignment piece $293. So basically, another ThredUp consignee will earn almost $150 when that item sells... and i get NOTHING, not even my blazer back. So in conclusion, it seemed to me it depends on timing and who is processing your bag. And you may want to purchase the $13 "ASSURANCE"... and hope you earn more than that in your acceptable pieces. Good luck... i have sent in one more bag... we will see what happens. I may be finished with Thred Up and try Twice.com.