When I ordered the dress It said it would be £333 but when I made a payment it made me pay £56 pound. Then when the dress arrived in the UK I had to pay £65 tax and vat charge which I was not told about! However shipping was very quick
We are sorry that you were charged customs fees from your country, unfortunately this is something we have no control over and is only asked for by your local government, it is also stated on our site that all international shipments may be subject to these fees but we are unable to predict if and when it may happen.
We hope that we have come to a resolution with this situation that is satisfactory to you and please feel free to contact us anytime for any other assistance, questions or concerns!
Dawn Has Earned 4 Votes
Dawn D.'s review of NewYorkDress earned 4 Very Helpful votes
We appreciate your feedback!
We are sorry that you were charged customs fees from your country, unfortunately this is something we have no control over and is only asked for by your local government, it is also stated on our site that all international shipments may be subject to these fees but we are unable to predict if and when it may happen.
We hope that we have come to a resolution with this situation that is satisfactory to you and please feel free to contact us anytime for any other assistance, questions or concerns!