Thumbnail of user dawnd14

Dawn D.

Contributor Level

Total Points
84

1 Review by Dawn

  • NewYorkDress

1/18/15

When I ordered the dress It said it would be £333 but when I made a payment it made me pay £56 pound. Then when the dress arrived in the UK I had to pay £65 tax and vat charge which I was not told about! However shipping was very quick

Service
Value
Shipping
Returns
Quality
Thumbnail of user alonr
Elize N. – NewYorkDress Rep

We appreciate your feedback!

We are sorry that you were charged customs fees from your country, unfortunately this is something we have no control over and is only asked for by your local government, it is also stated on our site that all international shipments may be subject to these fees but we are unable to predict if and when it may happen.

We hope that we have come to a resolution with this situation that is satisfactory to you and please feel free to contact us anytime for any other assistance, questions or concerns!

Dawn Has Earned 4 Votes

Dawn D.'s review of NewYorkDress earned 4 Very Helpful votes

Dawn hasn’t received any thanks yous.

Dawn doesn’t have any fans yet.

Dawn isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user karenc2413
10/30/21

DO NOT buy from New York Dresses. Gown are not as pictured. Tag on dress read Jovani but quality...

Thumbnail of user meghann17
3/16/21

I had a terrible experience with NY Dress. I ordered a wedding dress from them to try on but it...