Improve you cancellation policy!
I made this reservation to drive to Nebraska for my daughter's funeral the day before I was going to leaving. Found out the day I would leave that the funeral arrangements had not been secured as I thought the day the reservation was made. When I called to cancel -the booking was cancelled but never told that I would still be charged the $158.00 that I had charged to my credit card. If nothing else I would have picked the car up and kept it for the time that it was rented if I had known that I was paying for it anyway. Dollar Rental Car is a partner in a scam. Remember you Reap what you Sow!
Dear David,
Thank you for your email. I would like to ask you contact our support department via email support@bookinggroup.com. Please indicate all necessary information concern your passed booking (with the booking number) after representative of our company will contact you concern your request that you will write. We are more than welcome to help you and to make our service better for our customers. If you will need any further information please do not hesitate to contact us.
Kind regards,
Economybookings. ComTeam.