I have purchased two fatbikes from BikesDirect in the last year, and I cant say enough good things about either the bikes or the company.
The bikes are a great value, and are high quality. The service from the company has been good, I have communicated with their staff on a number of occasions and they are always able to help and in a timely manner.
I would not hesitate to purchase from this company again. I plan to purchase a fatbike for my wife from BikesDirect in the next year.