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David T.

Contributor Level

Total Points
81

1 Review by David

  • Booking.com

1/7/15

WARNING when using Booking.Com as your booking Agent. If the hotel is unsuitable for whatever reason, which in my case related to a physical complaint my wife suffers being exacerbated by the hotel environment. They will hold you to paying the FULL amount of your booking if outside the cancellation period. This means in reality that if you arrive and discover the hotel is unsuitable or not as described, and you have booked for two weeks, you will have to pay the full amount, or try and negotiate some reduced charge with the hotel.

Tip for consumers:
I advise using Booking.Com to look at hotels in the area you wish to visit, then booking direct with the hotel yourself. Or booking one night only with Booking.com and extending your stay if the hotel is as described.

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