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David S.

1
Level 1 Contributor

Contributor Level

Total Points
207

2 Reviews by David

  • FastGrowingTrees.com

3/3/21
Verified site experience
  • DressLily

11/5/15

Do not order anything from this company, they are a drop ship company out of California, that sends orders directly to china which in turn mails you your items directly.

Their company has no control over the merchandise, quality, sizing, shipping, nothing, Some of your have not received your items, and probably will never.

Next, I have notice they refer to their own return policy often, and will not return an Item if you are simply unhappy with the quality, the item has to be damaged and then you will have to prove that you desire a refund. This will entail pictures, and measurements. I am guessing that Sizing is one of the largest issues. I did not have an issue with the size, but I can tell by reading other reviews that the Items are incredibly small.

If, and when the company, responds to your ticket. They will show you the return policy and tell you that you will have to pay $ for the return shipping to China, after they verify that the Item is received in china they can issue a refund.

Remember all of this will have to happen within the first 30 day period.

I am warning everyone that I come in contact with to avoid this SCAM.

I work on two university campuses, totaling over 40,000 students, I am going to issue this warning on the campus webpage.

Good Luck.

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CustomerService R. – DressLily Rep

Dear David S.
We want to thank you for telling us about your situation.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
Our team has reviewed your complaint and offered you a solution in the ticket. We are waiting for your reply.
Could you please answer us?
Appreciate your cooperation and kindly understanding in advance!
Yours sincerely
Dresslily Customer Service

David Has Earned 7 Votes

David S.'s review of DressLily earned 6 Very Helpful votes

David S.'s review of DressLily earned a Fraud Buster vote

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