Dresses arrived 3 sizes to small, returns are very complicated if not impossible, customer service is terrible, you have to take a picture of yourself in the non fiitting dress, mail it back to china 36$ each mailing fill out customs forms, site is almost impossible to navigate DO NOT BUY FROM THIS COMPANY YOU WILL BE SORRY.
Thank you for shopping with us and telling us about your experience. Please send us your order number, so that Customer Service can find you in our system. In the meantime, you can open a Customer Service ticket and you will be able to check the progress of your request by accessing My Tickets on our website. Follow this link to view the ticket center: http://www.lightinthebox.com/index.php?main_page=ticket_center, and our customer service team will help you there.
Thank you,
LightInTheBox
David Has Earned 1 Vote
David S.'s review of LightInTheBox earned a Very Helpful vote
Dear David,
Thank you for shopping with us and telling us about your experience. Please send us your order number, so that Customer Service can find you in our system. In the meantime, you can open a Customer Service ticket and you will be able to check the progress of your request by accessing My Tickets on our website. Follow this link to view the ticket center: http://www.lightinthebox.com/index.php?main_page=ticket_center, and our customer service team will help you there.
Thank you,
LightInTheBox