I purchased a scooter very reasonable price was very excited about the purchase, received the Scooter back sissy bar holes did not match up to the frame holes and the trunk did not come with keys and the right front tire was missing the chrome. I spoke to them and they directed me on the proper way to resolve the problem, followed the process sill waiting for reply from manufactory. Joe in sales was very helpful, but another guy who answers the phone in sales very rude. I contacted company about an hour ago and the customer service was very rude, all I needed was my sales number so I can register my scooter told me what to do and said thank you but he hung up. I was excited to find these scooters at a very reasonable price and was considering ordering another 3 for my business but I think I will move on. Thank you Joe you were awesome.
Hello, Please head over to our website and fill out our support ticket we will get you all the needed parts right away no cost to you.