David P.’s Reviews of SaferWholesale & more

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“I bought from a side car from Great Sports Inc, 2108...”

9/17/14

I bought from a side car from Great Sports Inc, 2108 McDonough St, Joliet, IL for my 77 Harley Low Rider. They sent me parts of a side car, 8+ weeks after i purchased it, with out an axle, with out a headlight (which i paid for), with out a wheel, without a tire, without a fender, without all attachment rods. After numerous phone calls and emails they sent some of the items from another sidecar, and then sent me a light bulb and a rubber gasket, and told me to cut a hole and mount it... but nothing to mount it into or to plug it into... this crowd SaferWholesale has been a night mare. I'll never trade with them again

Tip for consumers:
do not trade with them

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Customer-Service S. – SaferWholesale Rep Over a year old

David,

I do apologize that you feel you did not receive the expected customer service when resolving the issues you had with your Side Car. The notes on your account show that on 8/26/14 you spoke with our General Manager and had gone over the issues you were experiencing. He had confirmed that you needed a replacement Tire and Headlight Kit. These parts were shipped to you via ups.com # 1ZWE00100394602379. I do not see any further communication between you and our company after that. As far as the mounting of these units, they all come with a universal mounting kit and sometimes need to be modified by your installer to fit your specific set up. These kits are listed as DIY (Do It Yourself) kits. Again, I apologize for any inconveniences you have experience, we are here to assist you with any issues you may be experiencing.

Thanks,
Artie