Scam Alert! OK - first of all, they mostly get you to order shoes so they can drag you into their $9.95/month VIP service. My daughter ordered shoes and I started seeing this charge on my card, even though she believes she did not sign up. Further, she sees no credit in her account.
OK - so let's say she was stupid and signed up accidentally. I called to cancel and waited on hold for over 40 minutes 3 times and no one picked up. I then emailed them (they say 2 day response) and heard nothing for 6 days. So now I've disputed this with my credit card company.
Don't get sucked in by them!