David L.

UPDATE - 1/21/2015 - after notifying the company of this review, two people from their customer support and their finance departments e-mailed me. They legitimately seemed concerned about resolving my issue. I was told that the employee that was working with me was disciplined. They offered to (and immediately did) pay for screws that I needed to purchase on my own. Their English is a little broken, but I feel that their hearts are in the right place. Thank you for making this right!

CAREFUL - company "moderates" product reviews (i. E. filters out poor product reviews). I tried posting a review of the product on their website and instead of accepting it, they responded privately to it via e-mail.

Product was a great price and arrived on time. Unfortunately, the LCD/digitizer with front bezel that I received that was advertised as OEM was probably not an OEM part. It was a different brand than the one that I removed from my Nexus 7. The bezel did not adhere as well to the glass/digitizer as the original - they separate with a little pressure, whereas the original one needs to be separated with heat (that is how good the adhesive was). Finally, there are 15 screws that hold the tablet together. Only 2 of the screws worked with the new assembly. Although the company was good about responding when I contacted them, they speak very broken English. After multiple days of communicating with them (I get a response every evening - presumably because they are located in Asia), they asked me to send back the unit, rather than just send me screws that work with my unit. Instead, I wasted a few hours figuring out what micro screws I needed and ordered them on my own. I hope that the LCD itself ends up being a good quality - as other knock-offs of the same brand have poor reviews on Amazon.