David K.

Every step of the way, the yodel team was professional and gave proper support and customer service. The only issue was on the front and with Jimmy. He was quite a professional and gave me a outstanding presentation. Having been through SCO for years, I shared with him that our business is "mystery shopping "– not private investigation. He assured me that your little could get me ranked for that specific service and that overtime15 or more other search terms would pop up. He even showed me a yodel website in Arizona for mystery shopping. I repeatedly tried to break down any gaps in his promisethat mystery shopping could be supported through a yodel website.he overcame my objection I went with the program. I do believe your service is perfect for the bricks and mortar local businesses. Your sales team can save a lot of time and money not overselling businesslike ours that will not benefit from you. I especially like how in a previous coin month ago the customer service girl was in power to change our website from Allstar customer service.com to Dallas mystery shopping company.com – a more keyword rich domain name. I also want to get big big praises to Sheila who handled my request professionally and explainedeverything thoroughly. She gave it to me straight that it is not a good fit and that saved me from being a departing customer that is very happy – 21 that would've been very upset. Sheila is awesome to work with and enjoysher job, has a command of the business aspects of your program and give great customer service. I'm very impressed that she called me to tell me my refund was coming through. Thank you