I made several purchases, only 1 was as described. Several I never received, but I did get a refund. You have to wait 60 days after shipping date to apply for a refund. If you happen to win an item at a great price you probably will not get it or will get some cheap similar product. I am still waiting for several items.
Hi David,
Thank you for sharing you experience and we apologize your expectations have not met.
Please note that, if you already paid for an item and need to request a refund, that option is available for up to 3 days after payment, or until tracking has been provided and the order is considered shipped.
Here are our FAQs links for more information on our refund policy:
https://bit.ly/2wYqYka
https://tinyurl.com/yc6sdknh
We hope these information help. Feel free to reach out if you need any assistance. Thank you!
Kind regards,
Graciela