I've made purchases from Gilt for 7 years without a hiccup. Today, they delivered merchandise to an old address after sending to our current address for 5 years. IT migrated information without checking it. But, instead of the rep apologizing and offering to refund or expedite a delivery, I've been issued a trouble ticket and told a refund will be issued at some in the future. It didn't feel like Gilt. A bit of research shows it was sold to Rue La. Gilt is gone.