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David H.

Contributor Level

Total Points
127

1 Review by David

  • Visualsoft

1/28/15

Like many others, I am really disappointed by this company, I live locally to them and from the outside they look like a professional, honest company, however this is not the case, was told my hosting would cost be less than we where paying before which has infact ended up costing us 4x as much each month, adding a free wordpress blog cost us £500! The backend is very basic, you are unable to change basic aspects of the website such as adding an image to your homepage! By far the worst thing is their support system which is basically a way for them to make money, I wanted an image removing which to be completed required them to remove one line of CSS code (takes maybe 40 seconds to do) and they wanted to charge me £40+VAT. Everytime I have asked for something to be fixed or changed I receive a quote! The only way you can leave a review on their trustpilot page is by asking them for a code which is how they control that profile to only have positive reviews, all in all I feel like my website has gone back 10 years, stay away from this company!

David Has Earned 47 Votes

David H.'s review of Visualsoft earned 47 Very Helpful votes

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