If you un into a problem and expect to get it resolved through customer service, you are in for a real run around the bush, lies, double-speak and repeated/regurgitated responses. The phone number for customer service is never available. I pray not every transaction will result in conflict, so i gave this company two chances to make good on my negative outlook on them. Them screwed me each time. This last time they put a debit on my account, designated as recurring. I had to have my bank intervene. They do have some good priced onmerchandise, but man o man do they lie or cya. When my shipment comes in i will be returning it