I signed up for the 6 mths trial at a cost of 4.99, after 6 mths it would start automatically billing a 29.97 fee every mt. But instead what happened was they billed me for the 29.97 instead of the 4.99. It gave me very little information. If I wanted more, I had to agree to moor charges, something like 37.50 / mth. Trying to cancel is another issue. Every time I try to input my cancelation information the system crashes. After about 4 or 5 crashes it finally took the info but couldn't find anything on me.
Dear David,
We understand your concern and wish to address this issue. The amount you see on our payment page shows the average monthly cost for Spokeo’s services. We try to make this clear by detailing exactly how much, and how often you will be charged in our terms of use disclaimer which must be agreed to before the transaction can even be processed. Please feel free to contact us anytime should you have any questions or concerns regarding this matter.
Thank you,
The Spokeo Team