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David C.

Contributor Level

Total Points
84

1 Review by David

  • LaptopScreen

10/3/14

Give them 4 stars; great service, excelant how to videos, but when charged me one price then later hit my cc for another $1.20 (so -1 star) or so for an export charge that just rubs me wrong...
It was suppose to ship from U.S. but I guess with the added charge it shipped from Canada.
Good prices too...

Tip for consumers:
Beware of extra charges.

Service
Value
Shipping
Quality
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Ellis B. – LaptopScreen Rep

Thank you for your review David.

Just a quick note regarding the $1.20 charge that appears on your CC statement under OUR name: this is your bank's fee for an International Transaction.
Our site uses multiple payment processors to ensure it runs quick and smooth.
Whenever a US based processor is taking too long to reply - a Canadian layover is used to quicken the transaction.
Some US banks charge a fee for money going to another country - because of "additional costs of maintaining their network".
For no apparent reason what-so-ever they always attach OUR name to THEIR "fee".

We abhor companies that charge additional fees with-out notice - this is a violation of the trust that our customers show by providing their credit card information to us - we will never-ever-ever-ever charge our customer’s cards for any reason other than when the customer makes a purchase - and the amount we charge will always be the amount shown in the cart and on the invoice.

CapitalOne is one of the few cards that does not charge this fee (this message is not endorsed by CapitalOne :) )

David Has Earned 4 Votes

David C.'s review of LaptopScreen earned 4 Very Helpful votes

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