I am absolutely appalled regarding this website and highly recommend that you do not use the site as they are untrustworthy!
My daughters purchased two tickets for the West Ham/Hull game for their dad as a Christmas present. The two tickets were charged at 295 euros. We waited until we were within three days of the match and when no tickets had arrived contacted Checkfootballtickets. We were told that the tickets were being posted by special delivery and would arrive the following day between 9am and 1pm; for the next three days they did not arrive and we had to repeatedly contact and chase Checkfootballtickets.
After having to repeated contact them we were told on the afternoon of the match we had to pick the tickets up from the football ground, however on arriving in London then had to travel to a tube station to receive the tickets. At each stage it was only down to chasing the information and repeatedly contacting Checkfootballtickets that the tickets were received.
The final insult was to note that the cost on the tickets was £42.00 each. This is a mark up of approximately £170! On contacting Checkfootballtickets to query this my husband was informed this was the cost of company overheads and a courier to deliver the tickets. They were unable and not prepared to address this any further.
I highly recommend that you do not use this company as they are totally untrustworthy!
Dear Sir,
I am terribly sorry about this.
I would like to look into this closely, so please send me your order number -
That ay, I'll be able to do my best to help you out.
Sincerely,
Adrian Jacobs
Customer Relation Manager
CRM@CheckFootballTickets.com