Bad experience. Sales talked me into a tascam audio interface that was crap. I had no problems with the return for an exchange, but then they back ordered my new mixer which I needed after making promises of when I'd get it. But they had no problem charging my credit card for a $50 warranty for something I never got!
I would like to apologize for any inconvenience this caused you. Can you please email us your order information to Gearheads@musiciansfriend.com so we can look into this further for you? I would like to help you if I can.