david b.

Basically if you buy from Banggood you will be dealing with conversations like this...

Please wait for a site operator to respond.

You are now chatting with 'Cici'

Cici: Thank you for contacting Banggood customer service. How may I assist you today?

David: i have a question about the EU website. Is it right that it is not for buying from but just for advertising? Becuase people here in Britain say it is not for buying from and lots never bother with it, because you have the pictures, but nothing ever in stock and its a waiste of time? I think this is right yeh?

Cici: ok

Cici: Could you please give me the item sku number to have a check?

David: All items all the time. They are never in stock, just the photos, so thats wy we say in uk not to use it yeh

David: because it doesnt sell anything there right?

Cici: ok

David: strange that it is there at all. I mean you dont see a version of Amazon which is much better, then when u go to the item its just pictures but not for sale. Why does Banggood do this please?

Cici: a momnet

David: it seems like a waste of time

Cici: So sorry for the delay, i need some time to check your situation, could u pls give me some time to check, after i check i will let you know, thanks.

David: well i have a more important question

Cici: ok

David: I have sent 2 items to a Distribution center in UK. I think once it gets there it cant be tracked any further.

Cici: Could you please tell me your order number? I will check the status for you.

David: The item is meant for Ireland. I think the customer knows the package will not be trackable and then he pretends it hasnt arrived. When i sent a message to Banggood about this problem. Your reply came. Please try and ignore it? So are you at Banggood supporting cheats who use this method is it? Because thats what your banggood message sounds like.

Cici: checking

David: '''''Subject: Re: Re: Re: http://chinapost-track.com/track-china-post?track_number=RI*******CN Spam score: 4.2 show headers | download source | printable view | back to folder | previous message | next message Move message to folder Deleted Items Sent Items Drafts Junk E-mail Dear Customer, Thanks for your email. We are so sorry for the system error, just please ignore it. :) '''''''

Cici: let me check

David: This is what i had in return ''''Dear Customer, Thanks for your email. We are so sorry for the system error, just please ignore it. :) '''''''

Cici::)

David: What a terrible thing to say and how corrupt and off putting!

Cici: L:)

David: do you think its fuuny in Banggood, do the managers there want it to be like this?

Cici: checking

David: can you give me an email address direct towards a manager please?

David: never mind checking then going quiet

David: can you give me an email address direct towards a manager please?

Cici: email address:*******@banggood.com

David: a managers address i said you idiot

David: if u cant read english y are you doing this job?

Cici: the address is ok

David: no. Because a useless idiot will answer which is what i am complaining about

Cici: we will help you

David: someone who tells me to ignore a faulty system with banggood mailing so cheats get my money and you tell me to ignore it

Cici: do you have order number?

David: you will try and help me with answers like this will you '''''Dear Customer, Thanks for your email. We are so sorry for the system error, just please ignore it. :) '''

David: shut up going on about order numbers... give me a boss email address or i will report you also. You are so part of the corruption at Banggood

Cici: we can't check the email now

Cici: so we hope if you have order number

Cici: pls let me knpw

Cici: know

David: its nothing to do with an order number

Cici: ok

Cici: what can i help you

David: u can give me a managers email address cici otherwise you will be reported as a corrupt team within banggood who fobs customers off and ignore there requests

David: just like the person i want to complain about

Cici: we don'; t have ir

Cici: it

David: no bosses?

Cici: sorry

David: what is ir? All of a sudden you cant write now is it?

Cici: we don't have boss's contact number

David: well i have that in writing off you now cici so you better not be lying.