I already tried contacting Customer Support and submitting a BBB complaint and got no help so hopefully this will work. Someone hacked my account and used most of my credits. While I was in the process of straightening this out, my account was suspended. I had 100% positive feedback and 2 million credits that I literally cannot afford to lose as this is my only job now. Please help me get my account back.
Hi David B,
If you think some unauthorized party has accessed your account, we have sophisticated system logs that can shed light on that showing if/when exactly that happened. Since this is a private matter with the need to disclose some private info about yourself, please contact us directly via a support ticket. We'll be able to get to the bottom of it pretty easily and quickly for you. Please click on Member Support in our site's footer to continue the discussion there. Thanks!
Tom