Dave R.

I've spent over $1500 on nearly 40 items over the last year from Ideeli. The more I deal with them, the less satisfied I am.

To begin, the site has a lot of label overlap with other sites like Hautelook, but without the value. You can expect to pay at least 30-50% more for the same item at Ideeli. Also, there's a lot of redundancy. I've seen items regurgitated several times over the course of a few weeks with little to no price change.

Quality control is horrible from site presentation to shipping and customer service. I could go into a lot of detail concerning the fidelity of the images on the web-site (color, sizing, etc.), packaging (ripped, destroyed packages really; inadequate tape; bundling items to skim on shipping charges; dumping to Post Office for delivery; high $10 initial shipping charge), slow response to e-mail inquiries, failure to respond accurately to return requests, inadequate inspection of merchandise for sale (like delivering pink underwear that's described and shown as very red), damaged items, wrong items, mis-labled items.

In particular, my last return involved several of the above issues all rolled into a prime example of how poorly this company executes. I ended up paying $40 in shipping for return items that didn't fit, were damaged, or not what I ordered.

The bottom line is that this company doesn't measure up to the competition, and there's no reason to do business with them. Once my store credit is used, I'll be adding them to the spam filter.