I rented a house from HomeAway and it was just a disgusting mess. HomeAway would claim no responsibility and would not call the homeowner and help to resolve the issue. HomeAway would not get involved to have my money returned to me. Why then would I use this site. The homeowner has no reason to return my money if they're not getting any pressure from HomeAway. HomeAway doesn't seem to care what kind of properties they have on their website. YOU SHOULD NOT USE THIS SERVICE.