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Darwin S.

Contributor Level

Total Points
82

1 Review by Darwin

  • MiniInTheBox

11/22/14

I ordered the merchandise, and I received the shipping confirmation a few days later. Since then I have received nothing. The estimated shipping time was 10-20 days. Twenty-five days have now passed, and I have not received the merchandise. That's not good, but I'm most unhappy that there is no F*ING way to contact miniinthebox.

This might not have been a problem if miniinthebox had just estimated the shipping time at 10-30 days, assuming that the merchandise arrives. Those who are faint of heart, stay away.

Tip for consumers:
I did finally receive this merchandise. It was as-advertised and the price was right. I just wish they had made it clear 10-20 business days shipping meant more than a month real time and that there had been a way to contact them outside of this forum.

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Mini I. – MiniInTheBox Rep

Hi,

If you choose free super saver shipping, it may take 10-20 BUSINESS days which means it can take up to 40 days to deliver. Please note that the delivery time includes processing time and shipping time. And the delivery of the packages is influenced by many factors – especially countries’ customs. If the customer clearance takes a long time, it may cause the delay of package. Super saver shipping company doesn’t update shipping status on their website so the packages can be tracked hardly. Any questions concerning about your order, you can log in and submit a ticket to contact our customer service people for help. Here is the way how you can contact them: http://www.miniinthebox.com/knowledge-base/c1169/a2118.html

Miniinthebox

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