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Livecareer is a SCAM, I thought I was paying for a one off $2.95 resume. The
SCAM is in the fine print, which I did not see (apparently like a lot of other people) because it is not obvious (very underhanded and rude). I like some other people get 3 monthly bank statements, this is when I discovered the deception, $34.95/ month was being taken from me by livecareer. I e-mailed immediately and cancelled. They e-mailed back to confirm cancellation. I have tried to e-mail them back 5 separate times (Civilised e-mails), but have had no response. This is b/s, and I want my money back form these fraudsters. A lot of people using this service are looking for a job, and don't have money to throw away on scam artists. I expect a response along the lines of - Thanks for your response. People don't like to be treated like fools.
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I recently signed up on this website LiveCareer and I am really frustrated! First of all, the...
The CV review I originally paid for was vague and uninformed. Lots of "in this section what you...
Dear Darren,
We take great care in letting our customers know what they are subscribing to. It is not in fine print, but we stated the cost in bold and clear print and stated the details of the subscription options in bullet form, which can be clearly understood. Aside from these details, we also sent a payment confirmation email stating the amount of what you have subscribed for and the date of the auto-renewal.
We apologize if you have not received any responses from the 5 emails that you’ve sent, but we ensure that every email sent is answered on a timely manner, however we provide several ways to cancel a subscription: By calling our customer service number at 1-888-816-0576, 17 hours a day, 7 days a week; by live chat, by e-mail at customerservice@livecareer.com, or you can even go to our website, where there is a self-cancellation feature under the “My Account” section.
We would appreciate if you would call our customer service staff. We would very much like to follow up with you so that we may track the issues you are having.
We look forward to hearing from you.
Best regards,
LiveCareer