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Darlene M.

1
Level 1 Contributor

Contributor Level

Total Points
211

2 Reviews by Darlene

  • EntirelyPets

3/8/16

This company charged my account for products I never ordered back in December. It is now March and I'm still waiting for my refund. Keep in mind I never placed an order. When I originally got the email confirming my order they said it was a computer glitch and not to worry I wouldn't be charged. When I checked my account the charge was there. Its been months of email, phone calls etc. Still no refund. I will never use this company again.

  • OpenSky

12/21/15

I ordered my "Christmas Gifts" on 12/2, today is 12/21 and still no where to be found. The tracking number they provided hasn't been updated since 12/16 so god only knows where anything is at this point NEVER AGAIN! You've lost a customer.

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OpenSky E. – OpenSky Rep

Hi Darlene! We are sorry to hear that you have not received your order yet, and that the tracking information does not show any movement. OpenSky hosts thousands of different shops, each of which is responsible for fulfilling their own orders, and we may need to reach out to the merchant to confirm the status of your order. Please call us directly at (844)707-7779 between 9 AM and 5 PM ET, Monday through Friday, and we will be happy to check on this for you. You can also send us an email from https://www.opensky.com/content/contact-us if you prefer.

Darlene Has Earned 11 Votes

Darlene M.'s review of OpenSky earned 7 Very Helpful votes

Darlene M.'s review of EntirelyPets earned a Well Said vote

Darlene M.'s review of EntirelyPets earned 3 Very Helpful votes

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