My mother bought her mother of the bride dress from JJ'sHouse and she was surprised at the door when she had to pay $85 fee for duty, hst, cod fee, and processing. She had no idea this company was all the way from China because it does not say on the site. She paid shipping on the site and was not notified of additional fees.
Customer service contacted us to give us a refund for our additional costs because of the great inconvenience.
Great customer service but be aware of where it is shipping from due to possible extra shipping charges.
Hey Darlene,
Thank you so much for the positive feedback, we really appreciate it. We are always trying to improve and make sure every customer has a great shopping experience with us so it means a lot to us seeing your review.
If you need any help kindly feel free to contact us on (contact@inspireuplift.com) or our 24/7 live chat here: (https://www.inspireuplift.com/pages/contact-us). Our support team will be happy to assist you.:-)
Thanks,
Inspire Uplift