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Darlene F.

Contributor Level

Total Points
164

1 Review by Darlene

  • RoseWholesale

1/20/15

BEWARE of this company report on them on the Today show. Items I was sent looked as if they were made by kids. One was not even like the picture at all. Report said they get there pictures from good companies on the internet and they send you poor knock offs. Add to this you will have to pay to tack your order and wont be able to do that either. It took over 1 month to get the items and I'm still trying to get my money back. They will tell you it will cost you more then what you paid for the items to return When I tried to write them on line I was told I had the wrong order number and wouldn't let me.
There response on here is a joke. They are offering me 20% now up to 30% refund on items I would never wear due to sizes and looks and workmanship. They want you to think they did good on this complaint. Again, Beware of this company, don't be fooled by what they wrote.

Tip for consumers:
BEWARE and don't be fool by the prices.

Service
Value
Shipping
Returns
Quality
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CustomerService R. – RoseWholesale Rep

Dear Darlene,
Thank you for taking your time to write your review. We really appreciate the feedback.
First, I want to start by saying how sorry we are about your problem.
We have send you the solution to your email and please check it. Then we hope to solve your problem soon. Wish your quick reply.
Firstly, we should have had this set-up correctly, and secondly, we should have responded in a much more timely fashion. For both lapses, we take full responsibility and want to restate our sincere apologies to the customer.
Best Regards
Rosewholesale customer service

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Darlene F.'s review of RoseWholesale earned 4 Very Helpful votes

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