What an unprofessional company! This is a company that doesn't understand its own policies. My shop, called shopMutiara was closed down ruthlessly and without notice. As a result I was unable to access any of my accounts, finances, emails, data, nothing. They closed my account because they say we were reselling rugs. They didn't like that we resold products, even though they are handmade. However, when you look on the Etsy site, the vast majority of busness' listed there as sellers are also reselling merchandise. For example: 'Techsew' sells sewing machines and thread; 'Leatherhome' sells coloured leather goods, 'Ilovebigbuttons' from China sells buttons (I am sure they don't actually make those buttons!), 'CRumpffCollectables' sells iron, factory made products; Bagmakersupply sells items not even handmade, which is another one of Etsy policies, that items must be handmade.
What a mess! They close my shop down for not following policy, yet their site is full of selles not following their supposed 'policies'.
Don't ever buy or sell on ETSY! If you are a buyer, worst yet is that they will not help you if you ever have a problem with one of the sellers. They closed out one of my clients, when they closed my shop and left them hanging, with no support.
TERRIBLE, TERRIBLE TERRIBLE company to work with.
Owner Darice
Mutiara