They like to hold on to your money after they recieve it for a deposit. No customer service they take a very long time to answer the phone or answer the chat assistant and when you do get ahold of them you just wish you had not, there is no help. Properties Rarly sell they set the reseverse for the properites above market value. They say 3 days to refund money auctions go on for atleast 3 days then another three but nope a week goes bye and no one to get ahold of. I have never seen anyting actually sell, they repete the same auctions over nd over. Unless you watch the auction to the end you dont see that the reserve was. You can rarely inspect the property even when it is empty so you can not see the damages in the inside. The banks they deal with try to hide this and so does aution.com. Unless you have first hand knowledge of the property do not bid! Huge waste of time, horrible to deal with.