Ordered a sweatshirt XL, waited 3 weeks and shirt marked XL arrived. The thing was so small it was terrible. I ware XL sweatshirts all the time, but this thing was at least a medium. I sent the an email asking for a refund or how to return, never heard back. I should have known better, but the style I liked, and thought I would give it a shot... Lost out again! I won't be back!
As the note from these people said below, please contact us with the order number and we will fix this... NOT... a week late after i sent 2 emails with the order number still nothing! I now know why the Chinese economy is in trouble... It's this outfit! Loser!
Dear dan,
Thank you for your feedback.We are so sorry to hear that.
Have you try to contact us before?
If so, please click this link to send us a message:
https://support.sammydress.com/ticket/ticket/index with the title "SJ + your order number + your concerns”. Our Customer Service Center will handle it accordingly.
Look forward to hearing from you soon!
Many thanks in advance!
Sammydress Customer Service
http://www.sammydress.com/