I brought 3 coats from EricDress as christmas presents. They arrive very quickly. The problems are all 3 coats are very small even know they are a medium and large. My friend who is a size 3 US can not fit the large. One coat came with a broken lapel and was dirty (it looked like someone throw up on it), the secound coat was saposed to be wool and it was fleece and made very poorly, the third did not look like the coat I ordered. Now I am having a problem contacting the company to return the items. Do not buy from this web sight.
Dear friend,
Thanks for your shopping on Ericdress.
We sincerely apologize for this problem happened on you. Could you please give me your order number and the email address that you registered on our site? And I will ask my workmates to check the details for you. Also, I will inform this unpleasant problem to my higher manager. Anyway, we will try our best to resolve this question and gain your trust. You can also write to:service@ericdress.com. I am sure that you will get the related answers from our manager. May you have a good day!
Best regards,
Ericdress Team