Danie W.’s Reviews of RoseWholesale & more

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“I orderd over $100 worth of items and they were shipped...”

12/19/14

I orderd over $100 worth of items and they were shipped out 11/26/14 and still have not received anything, can not track the items with the number they gave me, and have not received an email on shipping the rest of my items! On top of that the Email for support they gave me does not work! This site is a scam!

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CustomerService R. – RoseWholesale Rep Over a year old

I wish to say thank you for providing valuable feedback to us.
We have send the order status to your email. Please check it.
We wish to let the customer know that we are extremely sorry for their disappointment.
Orders are occasionally split for the simple reason that some items are out of stock and waiting to be resolved. Rather than simply waiting until every item in the order arrives before despatch, we despatch the items that we currently have stock on. This is to ensure that customers do not wait an excessively long period of time before before receiving their goods. We apologize if the customer was not perfectly clear on this. Our communication fell short of the usual standard and, for that, we sincerely apologize.
We did not live up to our own expectations and want to say how very sorry we are.
Best Regards
Rosewholesale customer service