Worst customer service ever! I made a mistake buying tickets online. I contacted customer service through their costumer office website for a refund, I told them that I have to go with my wife to the hospital and will not be able to go to the move. They promised a response and a refund within 7 Day. Finlay I cold the office of customer service and I was told that will be no refund, the situation I have for not attending the move is not so problematic to request a refund.
Do not bay tickets from this side.