The clothes I have bought from thredup are great! But don't waste your time sending clothes to them, unless you pretty much want to donate everything. I got two clean out bags one I purchased the return service on the other one I didn't. I don't remember why I didn't purchase it on the second one but I just didn't. I put clothes in one that I thought was return service and I wanted those clothes back that they didn't keep and put the clothes I didn't want back in the other one. So needless to say I made a total of $15. - the $13 charged they send your bag back for. So really three dollars and they kept 30 pairs of jeans that they donated to someone. I don't know if they'll resolve this or if I'm just SOL. So I would be very careful with what you send to them especially if it's valuable.