When you sign up for this website, it CLEARLY states that this is a shoe club and that you will be charged 39.95 every month after your first purchase. If you do not like anything in your showroom you can skip the month and you will not be charged. If you do not skip, they do charge you but you will then have a credit on your account to use towards a shoe, purse or jewelry purchase. Is the quality the best? It could be better... but they are 40.00 not 400.00. I love this site, the cs is AMAZING. They go out of the way to make sure you are taken care of. Do I recommended this site? YES! Checkout the facebook page and you will see how much everyone on there loves the service.