Ebates is an excellent and a very customer friendly company. I was missing some money from a few missing shopping trips, but with the help of Danielle, she found them all and gave me my money. She was very prompt and helpful! I am glad she was able to help me. She is a true asset to their company! I will definitely always shop through them. With the coupons and cash back deals, you simply can't beat it. I just wish I started shopping with them sooner!