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Website is a scam. Order was told after two weeks that one item was on back order. Asked if I wanted something else. Explained I would just like a refund. Was told 5-7 days I could expect. Have not recieved it and when I asked why, they asked that I wait several days more. Not sure what that means. Scam.
Tip for consumers:
Do not use this site
Danielle L.'s review of DressLily earned 4 Very Helpful votes
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Prices are great. But don't expect too much in timeliness and quality. I ordered December 6th....
Dear danielle l.
Thank you for your valuable feedback. We always look forward to hearing from our valued customers.We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.
Please accept our sincerely apologize.
Could you please kindly give us your order number so that we can check for you?
We apologize for the inconvenience and we are committed to assisting every customer at any time.
Best Regards
Customer Service from Dresslily.com