I order a Batman Logo sweatshirt from them in October 2015. The sweatshirt itself was about $10 or $11, then I had to pay another $8 in S&H. It took them nearly 8 weeks to get it to me. It is a size XL (but it fits more like a small or medium), the material is thin and cheap, there are a bunch of strings hanging from it from poor sewing quality, a tear in the material, and the logo is an iron on image that barely resembles the Batman logo. The phone number never works... so don't even bother on that. And their email responses are always apologetic but asking for more details and pictures of the issues/problems. I submitted a ticket and complaint and got no where. I sent more images and details telling them the problems I had with it. They stopped responding and now my tickets and conversations with them have "expired". Leaving me with a crappy sweatshirt I don't want! Total scam artists!
Dear Danielle H.
Thank you for taking your time to write your review.
We very much regret issue and fully committed to resolving it to your satisfaction.
I have followed up your case and our team has solved it for you in the ticket.
Once again we apologize for any inconveniemce we may have caused. Thank you very much for your understanding.
Kind regards,
Rosewholesale Customer Service