I had ordered two dresses that were to small, I was informed I could return them and get a refund. After quite a few emails, they were pleasant, I did indeed get my money back. Thank you for this. With this review the outfits were very cool and trendy and I loved them, but were very small. Unfortunately I had to return them. I did get my money back. So overall I am very happy and pleased to say the people you work with on these orders have stuck to their word and were easy enough to deal with. On costumer services I give them 4 stars.