Dan D.

The few times I've submitted items on the Gazelle website, I found the quotes to be sub-par, so I didn't pursue them. In that respect I can understand the frustration of many here, but perhaps I can offer a suggestion or two to save someone a lot of potential grief. First off, ALWAYS remove the SIM card from your phone before you send it anywhere. Your SIM card is registered to your wireless number and contains sensitive data about your phone and wireless account, so mailing it to someone you don't know could potentially open a Pandora's Box of security risks. Rule of thumb - it's best to guard your SIM card as you would your credit card. And as far as Gazelle and companies like it are concerned, understand that they are basically online pawn brokers, and a pawn broker is NEVER going to give you top dollar for what you trade in. Nonetheless, if you want to go that route, it's best to deal with a local second-hand store where at least you can haggle with someone face-to-face and walk out with what you came in with if you don't like the offer. I know sites like Craigslist and eBay can be a hassle sometimes, but I've found that if I'm willing to put in a little extra effort, I can always get more for used electronics on the open market. The allure of Gazelle is not money, but convenience, and there's the trade-off. If you want to gamble on a quick buck with little effort, then Gazelle is probably your vehicle. Alternately, if you're willing to invest a little more in the selling process, you'll stand to get more in return.