Dana O.’s Reviews of Jollychic & more

Dana's Profile

Review 1
First Reviews
0
Votes 4
Thank Yous 0
Fans 0
Profile Views

83

Contributor Level

Total Points

Wholesale Clothing

“I had no idea this company was in China and had such...”

12/13/14

I had no idea this company was in China and had such a sucky return procedure. I can't return my order because sending it back to China costs more than it's worth. I feel like an $#*! and I'm stuck with $75 worth of clothes that are too small (even though I order a size up!). We are a family on a single income. This purchase was my first "splurge" in six months. Ugh. Do not buy from here unless you can ship cheaply back to China or know your exact measurements. They should say that the sizing is Asian sizing on the items.

Comments (0)
528K Views

Helpful (4)

Thank you

Jolly J. – Jollychic Rep Over a year old

Hi, Dana,

Greetings!

Thank you so much for your support in Jollychic.com. We are so sorry to hear that the size is not fit you. All our sizes are Asian size, it may be smaller than US or EU size. But every product has a size guide in the website, like the length, bust, shoulder, waist, hip size and so on, just check the size details, that would be more correct. If you aren’t sure that, please contact our 7*24 hours customer service, or send E-mail to service@jollychic.com, we will give you some suggestions.
Here is our return policy:
http://www.jollychic.com/return-policy-a42.html
Please check it. If size as ordered but does not fit, I am afraid that you need to pay the shipping fee, we suggest you to return by local post, it is much cheaper than other shipping method. Please think it about. Any questions, please send E-mail to after-sale@jollychic.com, we will do our best for you. Looking forward to your reply!
Best wishes!
Jollychic Customer Service Team