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Dana O.

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1 Review by Dana

1-800 Flowers

  • 1-800 Flowers

“No flowers, deny charging me the full amount on credit card statement”
8/30/15

I ordered an arrangement for a funeral, paid extra for it to be delivered the next day. It was not delivered and they assured me repeatedly it would be delivered the following day. This went on for 3 days and I finally cancelled the order. They assured me they would give a full refund; now, they refuse, saying they did not charge me the amount shown on my credit card statement and on my order confirmation. They said what is on the credit card statement "is what the bank shows, not what we charged." Told me the supervisor was busy and couldn't take my call.

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Dana Has Earned 4 Votes

Dana O.'s review of 1-800 Flowers earned 4 Very Helpful votes

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